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Evidence Guide: AVIO0017 - Manage disruptive behaviour and unlawful interference with aviation

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AVIO0017 - Manage disruptive behaviour and unlawful interference with aviation

What evidence can you provide to prove your understanding of each of the following citeria?

Monitor passenger behaviour

  1. Facilities and transportation units under individual surveillance are regularly monitored to identify and/or record inappropriate behaviour
Facilities and transportation units under individual surveillance are regularly monitored to identify and/or record inappropriate behaviour

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Potential problem situations are quickly identified and steps taken to resolve the situation in accordance with regulatory requirements

Completed
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Evidence:

 

 

 

 

 

 

 

Incidents that breach aviation transport security requirements are identified and appropriate action taken

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Surveillance equipment is operated within legal and workplace parameters

Completed
Date:

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Hazards are identified, risks are assessed and hazard management implemented

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Identify and resolve disruptive or unlawful interference

  1. Nature of disruptive behaviour or unlawful interference is accurately assessed and incident resolved using appropriate resolution strategies or referred to appropriate personnel for resolution
Nature of disruptive behaviour or unlawful interference is accurately assessed and incident resolved using appropriate resolution strategies or referred to appropriate personnel for resolution

Completed
Date:

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Procedures are followed to isolate offender/s and to minimise disruption to other passengers

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Assistance is sought from other staff and external support services as required

Completed
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Follow-up action is implemented in accordance with workplace rules, regulations and guidelines

Completed
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Evidence:

 

 

 

 

 

 

 

Take action to manage unlawful interference

  1. Assistance is sought from other staff and external support services as required
Assistance is sought from other staff and external support services as required

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Nature of offence and consequences of behaviour are clearly communicated to offender in accordance with workplace policies and procedures

Completed
Date:

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Offenders are apprehended in accordance with legal and workplace parameters

Completed
Date:

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Report and document unlawful interference

  1. Unlawful interference incidents are reported using the appropriate document format in accordance with workplace policies and procedures
Unlawful interference incidents are reported using the appropriate document format in accordance with workplace policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Documentation is completed and processed in accordance with regulatory and organisational requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.